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Cashier 2017

JOB TITLE: Checker/Cashier
DEPARTMENT: Front End
Brief Description of Job Duties
Provides prompt and friendly service to customers and assist them when necessary. Operates a cash register and all the duties which correspond to this activity.
WORKING RELATIONSHIPS:
Accountable and Reports to (Job Title):
Store Director; Assistant Store Director; Head Cashier, Office Cashier, PIC
PRIMARY RESPONSIBILITIES:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Operates cash register accurately and scans all product.
Redeems promotional coupons, food stamps, WIC checks, rain checks, receives cash, checks, EFT transactions, in-store charges and figures discounts, as well as, counts back change, issues receipts and Catalina coupons.
Places merchandise in cart in a neat, organized fashion. Assists courtesy personnel as needed.
Answers customer questions and concerns and follows-up with appropriate personnel.
Understands and follows local, state, and company policies on sales of tobacco and liquor.
Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
Required to know value, look-up numbers, department numbers, and features of items for which money is received.
Stocks, faces and rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and if available, takes customers to an item.
Perceives immediate surroundings for customer needs and problems for store safety and security.
Communicates clearly and distinctly on the intercom or telephone system.
Reviews weekly store ad to note price changes and sale items.
Keeps register area clean and adheres to "5S" standards, ensures adequate supplies are ready and available, and helps maintain the store appearance.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)
Assists store management as required (i.e., store displays, decorations for special promotion/events/holidays).
Changes register tape and ribbons as necessary.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
Supervisory Responsibilities
None
SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision.
Must be able to work shifts varying in length and time, including nights, weekends and holidays.
WORKING CONDITIONS:
The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, movement hazards and cleaning chemicals/solvents. This is a fast paced work environment and highly customer interactive.
EQUIPMENT USED TO PERFORM JOB:
Cash registers, cardboard/trash compactor, calculator, intercom, Telxon.
CONTACTS:
Has daily contact with customers, co-workers, and the general public.
Physical Requirements for an 8 Hour Workday
Activity
(at one time)

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