Automotive Service Advisor/Writer
Meineke Car Care Meineke Car Care Yorktown, VA Yorktown, VA Full-time Full-time $55,000 - $95,000 a year $55,000 - $95,000 a year 3 days ago 3 days ago 3 days ago Ready for a change? We are looking for solid Automotive Service Advisors/Writers to help us take our operations to the next level.
We need you to work with us to create the best customer experience possible and ensure our customers are driving safe and reliable vehicles.
We are a well-established, locally owned, and operated automotive maintenance and repair shop in the Virginia Beach, VA area.
We work hard to find the right people to help us continue to build our organization because we understand that PEOPLE are the number one priority, from our customers to our staff.
Curious about what to expect when working with us? Here are some thoughts:
A culture of honesty, integrity, and pride in our work Career development through strategic training for each employee Fair and competitive performance-based compensation Recognition for performance and incentives to enjoy friendly competition amongst your peers We believe that our work environment should be a place where we can enjoy what we do and a place where the rewards are in alignment with the efforts we put forth each day.
We pride ourselves on providing an excellent customer experience, ensuring customers are educated on all their vehicle needs, from safety to preventative maintenance.
We seek to help our customers maintain reliable vehicles through our innovative digital inspection system, creating work history, and building trust with our customers through detailed vehicle inspections.
Our industry is a rewarding, fast-paced, innovative profession.
You will be challenged to grow daily, with room for promotion within our multi-store organization.
We offer an excellent benefits package, including:
Health, dental, and vision insurance Retirement savings plans Paid vacation and holiday time Commission and bonus plans Employee parts and repair discount program Closed on Sundays Financial assistance program Life insurance options 5-day work week Duties Our Automotive Service Writers will work with a team of qualified technicians and state inspectors to provide repair services to the general public and fleet companies.
Good customer service and sales skills are essential to success! Duties include, but are not limited to:
Lead, manage, and mentor company staff and technicians Provide sales and service advice to customers based on inspection findings Provide excellent customer service to all customers Greet and check in customers and collect customer information to provide accurate services Review store operations with company expectations and goals Build accurate estimates and repair orders, present electronic inspection finding to support service and repair recommendations Qualifications and Requirements 3 years' experience in automotive industry Experience providing customer service Excellent sales skills Earned reputation for providing excellent customer service Professional and personal integrity Self-motivated, goal-oriented, competitive outlook Good attitude, willing to work hard and produce good results Honest, loyal, trustworthy Valid driver's license Knowledge Base General vehicle operation and maintenance standards Oil changes, brakes, tires, exhaust and electrical services Fluid flushes, tune-ups, state inspection standards, suspension systems Shocks, struts, steering and transmissions Job Type:
Full-time Pay:
$55,000.
00 - $95,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Shift:
Day shift
Experience:
Store management:
3 years (Preferred) Sales:
3 years (Required) Automotive:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We need you to work with us to create the best customer experience possible and ensure our customers are driving safe and reliable vehicles.
We are a well-established, locally owned, and operated automotive maintenance and repair shop in the Virginia Beach, VA area.
We work hard to find the right people to help us continue to build our organization because we understand that PEOPLE are the number one priority, from our customers to our staff.
Curious about what to expect when working with us? Here are some thoughts:
A culture of honesty, integrity, and pride in our work Career development through strategic training for each employee Fair and competitive performance-based compensation Recognition for performance and incentives to enjoy friendly competition amongst your peers We believe that our work environment should be a place where we can enjoy what we do and a place where the rewards are in alignment with the efforts we put forth each day.
We pride ourselves on providing an excellent customer experience, ensuring customers are educated on all their vehicle needs, from safety to preventative maintenance.
We seek to help our customers maintain reliable vehicles through our innovative digital inspection system, creating work history, and building trust with our customers through detailed vehicle inspections.
Our industry is a rewarding, fast-paced, innovative profession.
You will be challenged to grow daily, with room for promotion within our multi-store organization.
We offer an excellent benefits package, including:
Health, dental, and vision insurance Retirement savings plans Paid vacation and holiday time Commission and bonus plans Employee parts and repair discount program Closed on Sundays Financial assistance program Life insurance options 5-day work week Duties Our Automotive Service Writers will work with a team of qualified technicians and state inspectors to provide repair services to the general public and fleet companies.
Good customer service and sales skills are essential to success! Duties include, but are not limited to:
Lead, manage, and mentor company staff and technicians Provide sales and service advice to customers based on inspection findings Provide excellent customer service to all customers Greet and check in customers and collect customer information to provide accurate services Review store operations with company expectations and goals Build accurate estimates and repair orders, present electronic inspection finding to support service and repair recommendations Qualifications and Requirements 3 years' experience in automotive industry Experience providing customer service Excellent sales skills Earned reputation for providing excellent customer service Professional and personal integrity Self-motivated, goal-oriented, competitive outlook Good attitude, willing to work hard and produce good results Honest, loyal, trustworthy Valid driver's license Knowledge Base General vehicle operation and maintenance standards Oil changes, brakes, tires, exhaust and electrical services Fluid flushes, tune-ups, state inspection standards, suspension systems Shocks, struts, steering and transmissions Job Type:
Full-time Pay:
$55,000.
00 - $95,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Shift:
Day shift
Experience:
Store management:
3 years (Preferred) Sales:
3 years (Required) Automotive:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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